Canon Camera Troubleshooting: 5 Common Issues and How to Fix Them Like a Pro

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Are you experiencing problems with your Canon camera?

You’re not alone. Many Canon camera owners encounter common issues that can detract from the photography experience. But don’t worry, most of these problems can be easily resolved without needing to rush to a service center.

In this guide, we’ll explore five common Canon camera troubleshooting issues and provide you with simple solutions.

The Troubleshooting Process

canon camera troubleshooting - can be so frustrating!

Understanding how to troubleshoot your Canon camera is essential for every photographer. It saves you time and money by avoiding unnecessary trips to the repair shop or buying new equipment when the problem can be easily resolved at home.

By familiarizing yourself with these Canon camera troubleshooting techniques, you’ll be able to solve camera issues efficiently.

PROBLEM 1: Canon Camera Won’t Turn On

Symptoms: When you attempt to turn on your Canon camera, nothing appears on the screen, and there is no lens sound.


Method 1 – Check Battery Connection:

  • Open the battery compartment.
  • Remove both the battery and SD card.
  • Look for a small pin in the SD card slot.
  • Shake gently so that when closing this slot button, it completes a circuit.
  • Ensure that it is not broken or damaged.
  • Reinsert the SD card and battery before turning on your camera.
canon camera troubleshooting - removing the battery

Method 2 – Leaving Lens Off Overnight:

  • Remove the lens from under the body.
  • Open all slots (battery compartment) as much as possible).
  • Take out both battery and SD card overnight.
  • Reinsert battery first thing in the morning before inserting lens back onto body.
canon camera troubleshooting - leaving lens off overnight

PROBLEM 2: Canon Lens Not Functioning Properly

Symptoms: Your lens fails to retract or exhibits slow response even after powering off your camera.


Try Another Lens or Replace Broken Pins:

  • Try using another compatible Canon lens if available, or borrow from someone else temporarily, to determine if it’s an issue with the lens or camera body.
  • If the lens is broken or damaged, consider replacing it.

Symptoms: Camera fails to turn on even after ensuring proper battery connection.


Try Another Battery:

  • Obtain another battery for testing purposes.
  • Insert alternative battery into your Canon camera to see if it resolves the issue.
  • If the camera turns on with a different battery, consider replacing your original one.

PROBLEM 4: Canon Camera Not Responding After Exposure to Water or Moisture

Symptoms: Your Canon camera was exposed to water/moisture and is unresponsive.


  1. Dry Out Your Camera: Use a heater to blow warm air onto (not into) your wet camera gently (VERY GENTLY!). Avoid excessive heat that could further damage internal components.
  2. Keep It Open Overnight: Leave the DSLR open overnight in an upright position, allowing any remaining moisture inside to evaporate naturally.
  3. Clean Pins with a Microfiber Cloth: Gently clean all accessible pins within the battery compartment using a microfiber cloth before inserting batteries again.

Problem 5 – Lens Connection Error (Err 01 error)

This one can be super frustrating. I’ve had this a few times over the years.


Additional Tip – Alternative Method Found on YouTube for Canon Camera Not Turning On:

Some users have reported success by following an alternative method found on YouTube:

  1. Temporarily Remove Battery from Slot
  2. Press Shutter Button for 10-15 seconds
  3. Reinsert Battery
  4. Put Back Off

(Always use caution when trying methods found online and ensure they align with manufacturer recommendations)


Encountering issues with your Canon camera can be frustrating, but knowing how to troubleshoot them empowers you as a photographer and saves you time and money in repairs or replacements. We’ve covered five common Canon camera troubleshooting problems and provided effective solutions to overcome them seamlessly.

Remember, different situations may require various troubleshooting techniques, so don’t hesitate to try different methods until you find what works best for your Canon camera.

Final Thoughts

By becoming well-versed in Canon camera troubleshooting, you’ll be better equipped to handle common issues that may arise. We hope this guide has provided valuable insights and practical solutions for fixing your Canon camera like a pro. If you found this article helpful, please share it with other Canon camera users. Happy shooting!

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2 thoughts on “Canon Camera Troubleshooting: 5 Common Issues and How to Fix Them Like a Pro”

    1. Hi Tony, thanks for your message. Apologies for the delayed response!
      I have a couple of questions first to help you work out what’s going on. Is the camera a mirrorless with an electronic viewfinder? or a DSLR?
      Do you mean that you can’t see anything on the screen at all? or just the preview after it is taken? Also, what happens when you hit the ‘play’ button to review the images? I’m guessing that it is still blank?

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